GRI G3 Content Index
The Corporate Responsibility Report 2013/14 is based on the guidelines of the Global Reporting Initiative (GRI). METRO GROUP is reporting in line with the requirements of version 3.1 of the G3 guideline. The report satisfies the requirements of application level B.
The following table refers to information in METRO AG’s Corporate Responsibility Report (CRR) and Annual Report (AR) in respect of indicators and profile.
1. Strategy and analysis
|
Profile Disclosure |
Description |
Reported |
Cross-reference |
Explanation |
|
1.1 |
Statement from the Management Board. |
Completely |
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|
|
[CRR 2013/14 // Corporate Responsibility Approach of METRO GROUP] |
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[CRR 2013/14 // Corporate Responsibility Strategies of the Sales Lines] |
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|
1.2 |
Key impacts, risks and opportunities. |
Completely |
|
|
|
[CRR 2013/14 // Corporate Responsibility Approach of METRO GROUP] |
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[CRR 2013/14 // Corporate Responsibility Strategies of the Sales Lines] |
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|
[AR 2013/14 // Report on events after the closing date and outlook] |
2. Organisational profile
3. Report parameters
|
Profile Disclosure |
Description |
Reported |
Cross-reference |
Explanation |
|
3.1 |
Reporting period. |
Completely |
|
|
|
3.2 |
Publishing date of previous report. |
Completely |
|
The Sustainability Report 2012 was published in March 2013. The progress report was published in December 2013 in the “Sustainability management” section of our Annual Report 2013. |
|
3.3 |
Reporting cycle. |
Completely |
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A Corporate Responsibility Report or progress report is published once a year. |
|
3.4 |
Contact point for the report or its contents. |
Completely |
|
|
|
3.5 |
Process for defining report content. |
Completely |
[CRR 2013/14 // Corporate Responsibility Approach of METRO GROUP] |
|
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[CRR 2013/14 // Corporate Responsibility Strategies of the Sales Lines] |
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|
3.6 |
Boundary of the report. |
Completely |
|
|
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[CRR 2013/14 online // Our results – Key performance indicators] |
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|
[CRR 2013/14 online // Our results – METRO GROUP’s carbon footprint] |
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|
3.7 |
Specific limitations on the scope or boundary of the report. |
Completely |
[CRR 2013/14 online // Our results – Key performance indicators] |
|
|
[CRR 2013/14 online // Our results – METRO GROUP’s carbon footprint] |
||||
|
3.8 |
Basis for reporting on joint ventures and subsidiaries. |
Completely |
[CRR 2013/14 // Letter from the Management Board; METRO GROUP and its segments] |
|
|
[AR 2013/14 // Overview of the major fully consolidated group companies] |
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|
3.9 |
Data measurement techniques and the bases of calculations. |
Completely |
[CRR 2013/14 online // Our results – Key performance indicators] |
|
|
[CRR 2013/14 online // Our results – METRO GROUP’s carbon footprint] |
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|
3.10 |
Effect of restatements of information provided in earlier reports. |
Completely |
|
|
|
[CRR 2013/14 online // Our results – Key performance indicators] |
||||
|
[CRR 2013/14 online // Our results – METRO GROUP’s carbon footprint] |
||||
|
3.11 |
Significant changes from previous reporting periods. |
Completely |
|
|
|
[CRR 2013/14 online // Our results – Key performance indicators] |
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|
3.12 |
GRI Content Index. |
Completely |
|
|
|
3.13 |
External assurance for the report. |
Completely |
|
|
|
[CRR 2013/14 online // Our results – Certification by the independent auditor] PDF (70KB) |
4. Governance, commitments and engagement
Economic performance
|
Profile Disclosure |
Description |
Reported |
Cross-reference |
Explanation |
|
Management approach |
|
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||
|
EC1 |
Direct economic value generated and distributed. |
Completely |
[CRR 2013/14 online // Our results – Key performance indicators – Company] |
|
|
EC2 |
Financial implications due to climate change. |
Completely |
In the course of our regular participation in the Carbon Disclosure Project, we report about risks and opportunities due to climate change. | |
|
EC3 |
Benefit plan obligations. |
Completely |
|
|
|
[AR 2013/14 // Notes on the Groups accounting principles and methods] |
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|
[AR 2013/14 // Provisions for pensions and similar obligations] |
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|
EC4 |
Financial assistance received from government. |
Not |
|
|
|
Market presences |
|
|
|
|
|
EC5 |
Standard entry-level wage and minimum wage. |
Not |
|
|
|
EC6 |
Dealing with locally based suppliers. |
Not |
|
|
|
[AR 2013/14 // Strategic positioning of METRO GROUP: METRO Cash & Carry] |
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|
EC7 |
Employment of local staff. |
Not |
|
|
|
Indirect economic impacts |
|
|
|
|
|
EC8 |
Investments for infrastructure and services. |
Not |
|
|
|
EC9 |
Significant indirect economic impacts. |
Not |
|
|
Environmental performance
|
Profile Disclosure |
Description |
Reported |
Cross-reference |
Explanation |
|
Management approach |
|
|
||
|
Materials |
|
|
|
|
|
EN1 |
Materials used. |
Completely |
The information on materials used relates to our own use of paper. |
|
|
EN2 |
Percentage of recycled materials. |
Completely |
|
|
|
Energy |
|
|
|
|
|
EN3 |
Direct energy consumption (primary energy). |
Completely |
[CRR 2013/14 online // Our results – Key performance indicators – Transport | Warehousing | Stores] |
|
|
EN4 |
Indirect energy consumption (primary energy). |
Completely |
|
|
|
EN5 |
Achieved energy savings. |
Completely |
|
|
|
EN6 |
Energy-efficient products. |
Not |
|
|
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EN7 |
Reductions achieved in indirect energy consumption. |
Completely |
|
|
|
Water |
|
|
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|
|
EN8 |
Total water consumption. |
Completely |
|
|
|
EN9 |
Water sources. |
Not |
|
|
|
EN10 |
Water recycled and reused. |
Not |
|
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Biodiversity |
|
|
|
|
|
EN11 |
Biodiversity: land in, or adjacent to, protected areas and areas of high value. |
Not |
|
|
|
EN12 |
Biodiversity: significant impact. |
Not |
|
|
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EN13 |
Biodiversity: habitats protected or restored. |
Not |
|
|
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EN14 |
Management of impacts on biodiversity. |
Not |
|
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EN15 |
Biodiversity: red list species. |
Not |
|
|
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Emissions, effluents and waste |
|
|
|
|
|
EN16 |
Total direct and indirect greenhouse gas emissions. |
Completely |
[CRR 2013/14 online // Our results – METRO GROUP’s carbon footprint] |
|
|
EN17 |
Other relevant indirect greenhouse gas emissions. |
Completely |
[CRR 2013/14 online // Our results – Key performance indicators – Transport | Warehousing | Stores – Carbon footprint] |
|
|
EN18 |
Reduction of greenhouse gas emissions. |
Completely |
|
|
|
[CRR 2013/14 online // Our results – METRO GROUP’s carbon footprint] |
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|
EN19 |
Emissions of ozone-depleting substances. |
Not |
|
|
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EN20 |
NOx, SOx and other significant air emissions. |
Not |
|
|
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EN21 |
Total water discharge by quality and destination. |
Completely |
|
|
|
EN22 |
Total waste by type and disposal method. |
Completely |
|
|
|
EN23 |
Total number and volume of significant spills. |
Not |
|
|
|
EN24 |
Hazardous and special waste. |
Partially |
|
|
|
EN25 |
Water bodies and related habitats significantly affected by the discharges of water run-off. |
Not |
|
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Products and services |
|
|
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|
EN26 |
Reduction of environmental impacts of products and services. |
Partially |
|
|
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EN27 |
Recycled products and packaging material. |
Not |
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Compliance |
|
|
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EN28 |
Sanctions for non-compliance with environmental laws and regulations. |
Not |
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Transport |
|
|
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|
|
EN29 |
Environmental impacts of transports. |
Completely |
[CRR 2013/14 online // Our results – Key performance indicators – Transport | Warehousing | Stores] |
|
|
[CRR 2013/14 online // Our results – METRO GROUP’s carbon footprint] |
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|
Overall |
|
|
|
|
|
EN30 |
Total environmental protection expenditures and investments. |
Not |
|
|
Social performance: labour practices and decent work
|
Profile Disclosure |
Description |
Reported |
Cross-reference |
Explanation |
|
Management approach |
|
[CRR 2013/14 // Corporate Responsibility Approach of METRO GROUP – Responsibility for our employees] |
|
|
|
Employment |
|
|
|
|
|
LA1 |
Total workforce by employment type and region. |
Completely |
[CRR 2013/14 online // Our results – Key performance indicators – Employees] |
|
|
LA2 |
Employee turnover. |
Completely |
[CRR 2013/14 online // Our results – Key performance indicators – Employees] |
|
|
LA3 |
Benefits provided to full-time employees. |
Not |
|
|
|
Labour/management relations |
|
|
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|
LA4 |
Employees covered by collective bargaining agreements. |
Not |
|
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LA5 |
Minimum notice period(s) regarding significant operational changes. |
Not |
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Occupational health and safety |
|
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|
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LA6 |
Health and safety committees. |
Not |
|
|
|
LA7 |
Rates of injury, occupational diseases, lost days and absenteeism. |
Not |
|
|
|
LA8 |
Health and safety: prevention of diseases. |
Not |
[CRR 2013/14 online // Our results – UN Global Compact Communication on Progress 2013/14] |
|
|
LA9 |
Health and safety: formal agreements. |
Not |
|
|
|
Training and education |
|
|
|
|
|
LA10 |
Average hours of training per year. |
Completely |
Information relates to METRO Cash & Carry and METRO AG. |
|
|
LA11 |
Skills management and lifelong learning. |
Partially |
|
|
|
LA12 |
Employee performance and career development reviews. |
Not |
|
|
|
Diversity and equal opportunity |
|
|
|
|
|
LA13 |
Composition of governance bodies and employees. |
Completely |
[CRR 2013/14 online // Our results – Key performance indicators – Employees] |
|
|
LA14 |
Basic salary ratio of women to men. |
Not |
|
|
|
LA15 |
Return to work and retention rates after parental leave. |
Not |
|
|
Social performance: human rights
|
Profile Disclosure |
Description |
Reported |
Cross-reference |
Explanation |
|
Management approach |
|
|
||
|
Investment and procurement practices |
|
|
|
|
|
HR1 |
Human rights: investments and contracts. |
Not |
|
|
|
HR2 |
Human rights: supplier involvement. |
Completely |
|
|
|
HR3 |
Human rights: employee training. |
Not |
|
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|
Non-discrimination |
|
|
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HR4 |
Total number of discrimination incidents and corrective action taken. |
Not |
|
|
|
Freedom of association and collective bargaining |
|
|
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HR5 |
Warranty of freedom of assembly. |
Completely |
|
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Child labour |
|
|
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HR6 |
Measures to avoid child labour. |
Completely |
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Prevention of forced and compulsory labour |
|
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HR7 |
Measures to avoid forced labour. |
Completely |
|
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Security practices |
|
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HR8 |
Human rights: security personnel training. |
Not |
|
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Indigenous rights |
|
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|
HR9 |
Disregard of the rights of indigenous people. |
Not |
|
|
|
HR10 |
Operations subject to human rights reviews. |
Completely |
|
|
|
HR11 |
Formal grievances regarding human rights. |
Completely |
|
|
Social performance: society
|
Profile Disclosure |
Description |
Reported |
Cross-reference |
Explanation |
|
Management approach |
|
[CRR 2013/14 // Corporate Responsibility Approach of METRO GROUP – Our ethos] |
|
|
|
[CRR 2013/14 // Corporate Responsibility Approach of METRO GROUP – Responsibility for our employees] |
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|
[CRR 2013/14 // Corporate Responsibility Strategies of the Sales Lines] |
||||
|
Local communities |
|
|
|
|
|
SO1 |
Operations with implemented local community engagement. |
Not |
|
|
|
Corruption |
|
|
|
|
|
SO2 |
Corruption: number of business units analysed. |
Partially |
|
|
|
SO3 |
Corruption: training of employees. |
Completely |
[CRR 2013/14 online // Our results – UN Global Compact Communication on Progress 2013/14] |
Following the gradual introduction of an e-training platform for compliance in all METRO GROUP countries, more than 4,500 employees received anti- |
|
SO4 |
Corruption: action taken. |
Not |
|
|
|
Public policy |
|
|
|
|
|
SO5 |
Public policy positions and lobbying. |
Not |
|
|
|
SO6 |
Policy: financial contributions. |
Not |
|
|
|
Anti-competitive behaviour |
|
|
|
|
|
SO7 |
Legal actions for anti-competitive behaviour, anti-trust and monopoly practices. |
Partially |
|
|
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Compliance |
|
|
|
|
|
SO8 |
Monetary value of significant fines and sanctions for non-compliance with laws. |
Not |
|
|
|
SO9 |
Operations with significant potential or actual negative impact on local communities. |
Not |
|
|
|
SO10 |
Prevention and measures to avoid negative impacts. |
Not |
|
|
Social performance: product responsibility
|
Profile Disclosure |
Description |
Reported |
Cross-reference |
Explanation |
|
Management approach |
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||
|
Customer health and safety |
|
|
|
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|
PR1 |
Health and safety: product analysis. |
Not |
|
|
|
PR2 |
Health and safety: non-compliance with regulations. |
Not |
|
|
|
Product and service labelling |
|
|
|
|
|
PR3 |
Labelling and duty to inform for products. |
Not |
|
|
|
PR4 |
Labelling: non-compliance with regulations. |
Not |
|
|
|
PR5 |
Measures related to customer satisfaction. |
Completely |
All sales lines perform regular surveys on customer satisfaction. |
|
|
Marketing communications |
|
|
|
|
|
PR6 |
Marketing communications: compliance with codes. |
Not |
|
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PR7 |
Marketing communications: non-compliance with regulations. |
Not |
|
|
|
Customer privacy |
|
|
|
|
|
PR8 |
Substantiated complaints regarding breaches of customer privacy protection. |
Not |
|
|
|
Compliance |
|
|
|
|
|
PR9 |
Significant fines regarding product liability. |
Not |
|
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