Letter to the shareholders Letter of theChairman of theManagement Boardto shareholders Best service, best products To us, retailing is allabout creatingadded value forthe customer. At a glance METRO GROUPIN FIGURES 1.976 € million EBIT before special items METRO SHARES Annual closing price21,00 €Ordinary share THE STRATEGY OF METRO GROUP Customer value CONSOLIDATED FINANCIAL STATEMENTS 66.739 € million Net sales