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Theme |
Goals |
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Measures |
Status |
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COMPLIANCE |
METRO GROUP continuously improves the effectiveness of its compliance management system. |
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Implementation of the comprehensive communication strategy to educate employees by means of Group-wide awareness campaigns in various formats (e.g. Compliance Day), reports in newsletters, the intranet and employee magazines, etc.; to be continued in 2013. |
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Introduction of Group-wide anti-corruption guidelines and enhancement of the Group-wide competition law compliance programme by the addition of extensive training programmes. |
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Implementation of an internal control system to manage compliance risks within operational processes, including systematic checks, a dual-control principle and also the separation of functions. All processes of phase 1 have been completed, the processes of phase 2 are to be completed in 2013. |
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Group-wide online survey of level 1, 2 and 3 managers to measure the progress of compliance at METRO GROUP . The results are reported to the Management Board and included in the Compliance Newsletter. The survey was conducted in 2012. |
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Compliance check of business partners (based on compliance questionnaire) implemented; questionnaires collected from more than 15,000 suppliers/service providers; assessment to be completed in 2013. |
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E-training platform for compliance training courses implemented in half of all METRO GROUP countries (first modules: anti-corruption and antitrust). |
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RISK MANAGEMENT |
Establishment of the integration of sustainability criteria into the risk management system by 2012. |
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Systematic inclusion of sustainability criteria that are critical to METRO GROUP into the risk management system. Since the beginning of 2012, this has been laid down in a risk management guideline. As of 2012, relevant sustainability-related risks are part of the risk inventory. |
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